The Avionics quoting specialist will play a crucial role in our operations, ensuring accurate and efficient management of contracts, quotations, and customer support within our FAA Part 145 repair station
Essential Responsibilities:
- Oversee the entire contract lifecycle, including drafting, negotiation, execution, and maintenance
- Ensure compliance with FAA regulations, company policies, and industry standards
- Collaborate with management team to address contract-related issues and mitigate risks
- Prepare timely and accurate quotes for Avionics Installations and Modifications utilizing OEM maintenance manuals, Illustrated Parts Catalogs, manufacturers' installation instructions, and previous contract/quoting data
- Coordinate with internal departments to determine cost estimates and pricing strategies
- Maintain a comprehensive database of STCs (Supplemental Type Certificates) and SBs (Service Bulletins) for reference during quoting and contract management processes
- Organize and manage documentation related to customer contracts, quotations, and communications
- Serve as a point of contact for customer inquiries, providing exceptional customer support and addressing concerns promptly
- Foster positive relationships with clients to enhance satisfaction and encourage repeat business
- Utilize Microsoft Suite (Word, Excel, Outlook, etc.) proficiently to create, edit, and manage documents, spreadsheets, and emails
- Assist with administrative tasks related to contract administration, quoting processes, and general office operations
