Support Technician - Airports

Hybrid/Luton

We are easyJet – a FTSE-250 listed, multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.

We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.

What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

Ready to keep the aviation world moving?

Every single day, thousands of passengers and crew rely on seamless technology to get to their destinations. As our new Support Technician for Airport Operations, you will be right at the heart of the action.

You will maintain, troubleshoot, and optimize the critical tech infrastructure across our airport estate—from terminal kiosks and crew rooms to live operational bases. If you thrive in fast-paced environments where no two days are the same, this is your chance to make a massive operational impact.

What You’ll Do

       Keep Operations Flying: Provide hands-on and remote technical support for vital airport infrastructure, endpoint devices, printers, kiosks, and self-service technologies.

       Resolve Incidents Fast: Diagnose and smash technical glitches under pressure, collaborating with internal teams and third-party suppliers to minimize operational downtime.

       Drive Tech Upgrades: Support the rollout, configuration, testing, and validation of exciting new airport tech deployments and software upgrades.

       Be the Local Expert: Build rock-solid relationships with airport stakeholders, crew, and suppliers to ensure our tech remains compliant, secure, and fit for purpose.

       Protect Continuity: Maintain detailed asset inventories, configuration logs, and support documentation so our network remains resilient.

What We’re Looking For

·       Aviation Tech Experience: You have a proven track record supporting endpoint devices, hardware, and Windows-based systems within a live airport or aviation environment.

·       Airport System Savvy: You understand how passenger processing, baggage operations, and supplier-hosted airport systems connect and flow.

·       A Master Troubleshooter: You know incident management processes inside out and can restore complex, integrated services calmly and methodically.

·       A Great Communicator: You can easily translate complex tech talk into simple terms for non-technical airport crew and stakeholders.

·       Adaptable & Driven: You thrive in fast-paced, operationally critical environments and take true ownership of your tasks.

“Please note that this role does not meet the criteria for visa sponsorship, and we are therefore unable to consider applicants who require sponsorship to work in the UK.”

How to Apply:
If you are a self-starter who can identify opportunities to drive greater success for the team and have a track record of building strong relationships with internal stakeholders, we would love to hear from you. Apply now to join our dynamic team!

What you’ll get in return:

At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence.

We offer:

·       Competitive base salary

·       20% bonus potential.

·       25 days holiday, pension scheme, life assurance, and a flexible benefits package.

·       Discounted staff travel scheme for friends and family

·       Annual credit for discount on easyJet holidays

·       ‘Work Away’ scheme, allowing you to work abroad for 30 days a year

·       Electric vehicle lease salary sacrifice scheme

Location & Hours of Work

We operate a hybrid working policy of 40%-60% of the month spent with colleagues.

We look forward to your application and the possibility of you flying high with our team!

Application Process:
Interested candidates should apply through our careers portal.

Reasonable Adjustments:
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com.

We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation