Personal Travel Advisor

Job Description:

Salary: 24,710 plus commission and excellent benefits

Hours: Full Time 37.5 hours per week

Shifts: Monday to Saturday 09:00 to 18:00, Sunday 10:00 to 16:00

Location: Chelmsford

Contract: Permanent

Closing Date: Sunday 10th November 2024

In a nutshell

At Virgin Atlantic Holidays, we believe that everyone can take on the world, and its our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

We love to disrupt the spanet with fresh ideas. Bringing new approaches to the industry and remaining a loud and proud voice for positive change - be it on issues of sustainability, people, or our communities. So, if you’re ready to take your career to new heights, read on.

We’re not just travel agents; we’re dream makers and ground breakers! As a Personal Travel Advisor, you’ll become the specialist, creating once-in-a-lifetime trips, and making our customers dreams a reality.

Day to day

Working alongside our award-winning retail team who share your passion and dedication to delivering outstanding customer service.

Establish trust and use your personality to inspire our customers to craft and sell truly memorable holidays
Look for ways to blow our customers away with our products to create magical moments throughout their journey
Strive to achieve individual and team sales targets
Collaborate with other teams across the business and third-party suppliers

About you

Were looking for someone with excellent interpersonal skills, and a natural conversation starter who has passion and enthusiasm to work within travel and tourism.

Excellent customer service skills with a strong commitment to achieving targets in a sales environment
Dedicated to building a repeat customer base
Creative and adaptable to overcome challenges in a constantly evolving environment – no two days are ever the same
Self-motivated and driven taking pride in your work
Flexible and able to work varied shifts in line with customer demand. This will include evenings and weekends

What we offer:

Our training kicks off with our famous “First Dates” in our amazing head office building in Crawley. This is followed by a four-week training programme which is a combination of virtual and in-store training
Industry-leading Staff Travel benefits with up to seven flights a year to any of Virgin Atlantic’s destinations (did someone say Barbados?)
Ongoing coaching and development throughout your career
Generous contributory pension scheme and life assurance

Our recipe for leadership

At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here

Be yourself

Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitmentfly.virgin.com) feeling confident that we’ve got your individual considerations covered.

Job Ident #: 2344

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en

Virgin Atlantic uses a mixed fleet of Airbus and Boeing wide-body aircraft and operates to destinations in North America, the Caribbean, Africa, the Middle East and Asia from its main hub at London–Heathrow, and its secondary hub at Manchester

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

Chelmsford , England, United Kingdom

Type

Permanent

Company Details

Virgin Atlantic

Fleming Way
Crawley, England United Kingdom, International RH10 9DF International
www.virginatlantic.com/us/en