Job Description:1. Mission: Open and maintain effective communication channels with customers to ensure effective information exchange between the customer and the company.Support contractual deliveries in order to ensure maximum customer satisfaction and business performance and continuity.Contribu
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Local Saudi Representative for KSA ADS Business
Job Description:

Job Description:

1. Mission:

  • Open and maintain effective communication channels with customers to ensure effective information exchange between the customer and the company.
  • Support contractual deliveries in order to ensure maximum customer satisfaction and business performance and continuity.
  • Contribute to MRTT business growth in KSA.
  • Support to the preparation of work specifications for new proposals.
  • Close coordination to ensure that customer needs and concerns are fully transmitted to the Contractor Organization.
  • Follow up and resolution of outstanding processes under customer responsibility, such us invoice payments, GFE/GFI matters and/or communication and contract signatures.

2. Responsibilities:

Support for contracts under execution

  • Support for the achievement of the targets & deliverables for the contracts on time, on cost and on quality
  • Identification of risks and opportunities. Proposal and support to the implementation of the mitigation plans.
  • Active participation in the internal services program reviews and contractual/technical dedicated meetings with the Customers.
  • Develop a network of contacts in the customer organization to ensure effective communication with the right person for business related matters. Organization and call for meetings with customer representatives when needed.
  • Follow up and resolution of outstanding processes under customer responsibility. Special focus on invoice payments and management of contracts and business proposals’ signatures.

Customer satisfaction

  • Customer centric orientation. Work always to create value for the Customer and Airbus.
  • Active involvement and coordination to ensure that customer needs, priorities and concerns are transmitted to the Airbus organization and proper responsive actions are launched and communicated.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Defence and Space Saudi Limited

Employment Type:

Fixed term

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Experience Level:

Professional

Job Family:

Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Company Details
Airbus
1855 Innovation Blvd.
Wichita, Kansas 67208-2522 USA
www.airbus.com/
1719 Open Jobs Available
Airbus is an international reference in the aerospace sector. We design, manufacture and deliver industry-leading commercial aircraft, helicopters, military transports, satellites and launch vehicles, as well as providing data services, navigation, secure...

Benefits:
We promote an atmosphere that encourages personal and professional development. We offer competitive salaries, an excellent benefit package and a great working environment.

Supported Manufacturers:
Airbus

Supported Models:
A220, A320, A330, A350 WXB, A380
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Riyadh, International, International
Type
Permanent
Company Details
Airbus
1855 Innovation Blvd.
Wichita, Kansas 67208-2522 USA
www.airbus.com/
1719 Open Jobs Available
Airbus is an international reference in the aerospace sector. We design, manufacture and deliver industry-leading commercial aircraft, helicopters, military transports, satellites and launch vehicles, as well as providing data services, navigation, secure...

Benefits:
We promote an atmosphere that encourages personal and professional development. We offer competitive salaries, an excellent benefit package and a great working environment.

Supported Manufacturers:
Airbus

Supported Models:
A220, A320, A330, A350 WXB, A380

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