Delta seeks Undergraduate Interns for the Commercial Strategy Analyst (CSA) Program Internship. This paid Summer 2025 internship program is designed to accelerate the development of high-potential analysts by deepening their understanding of Delta’s business, expanding their skills and providing opportunities to develop leadership capabilities. Successful interns may be offered a full-time job upon completion of their internship based on their performance.
Employment opportunities for the Commercial Strategy Intern include:
Network Planning
Develop route structures, analyze new city and route opportunities and determine capacity response to competitive actions. Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft.
Customer Engagement, Loyalty and Marketing
Develop promotion and channel strategies to drive incremental passenger revenue, build customer loyalty and increase our brand. Design improvements to Delta’s customer communications, loyalty program, and develop better customer segmentation.
E-Commerce/Distribution
Maintain competitiveness of delta.com and self-service functionality, develop online marketing strategies and identify revenue streams through non-air partnerships for delta.com. Manage global distribution systems and third-party online agency relationships by leveraging new technologies to lower distribution costs.
Sales Analysis
Analyze the financial contribution of incentive programs with corporations/distributors and develop new sales strategies to generate incremental sales.
Reservations Sales Analysis
Analyze performance efforts to determine strategies that improve customer service, employee engagement, maximize cost efficiencies and ultimately drive increased customer revenue and loyalty.