Job Description:Job ObjectivesTo manage Operations of Airbus Helicopters (AH) in Indonesia, including Customer Support and MRO relevant activitiesTo consolidate and move forward the integration of AH activities in the countryPrimary responsibilitiesManage the Customer Support, leading CSM, CLM and T
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Head of Operations AH
Job Description:

Job Description:

Job Objectives

  • To manage Operations of Airbus Helicopters (AH) in Indonesia, including Customer Support and MRO relevant activities
  • To consolidate and move forward the integration of AH activities in the country

Primary responsibilities

  • Manage the Customer Support, leading CSM, CLM and Tech Reps, to maximize customer satisfaction and achieve regional objectives.
  • Support AH fleet (80&43; aircraft) and maximize fleet availability in Indonesia, in collaboration with SSM team
  • Be the POC (Point of Contact) for critical customers in Indonesia
  • Implement Strategy set in the region for Indonesia, with processes, procedures and improvement projects.
  • Ensure CEFO for Government Military (GovMil) and Civil are in place, and participate actively.
  • Approve offers and other requests following DoA.
  • Manage relationships with DGCA and Indonesian customers to ensure the highest safety standard is applied.
  • Manage the DGCA relationship for various quality approval such as Airbus pilot temporary license for ferry flight Ethics & Compliance
  • Ensure Airbus’s Ethics and Compliance approach and the respective rules and behaviors are respected and followed by all team members

Secondary Responsibilities

  • Support AH Sales team with selling campaigns in South Asia, Procurement department for the procurement processes and industrializations of aero structures packages, and Services Programs and Services Sales to improve fleet availability of AH aircraft operated in the country (both Civil and GovMil) customers
  • Coordinate and align with AI, AH and ADS the activities performed in Indonesia.

General Requirements

  • Airbus core values set to guide our ways of working, leadership practices and employee development
  • Adhere to Airbus Ethics & Compliance policies
  • Contribute to a positive, inspiring and non-bureaucratic work environment

Personal & Interpersonal Skills

  • Proven leadership and team leading skills
  • Possess excellent interpersonal skills and agility to influence key stakeholders.
  • Capable of dealing with uncertainty and open new ways.
  • Excellent analytical, problem solving, writing and communication skills.
  • Able to work independently and as part of a team in a fast paced environment

Professional skills

  • Degree in Engineering and strong business acumen, with relevant work experience.
  • Strong industrial background, with experience in both Manufacturing and MRO/Services domains.
  • Programs and Project management skills
  • Proven leadership and team management skills
  • Management of internal and external stakeholders
  • Ability to identify improvements opportunities and implement them
  • Knowledge of Airbus projects in the country (preferable)
  • Internal AH and external network (operators, partners, resellers) (preferable)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

PT. Airbus Indonesia Nusantara

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Company Details
Airbus
1855 Innovation Blvd.
Wichita, Kansas 67208-2522 USA
www.airbus.com/
1719 Open Jobs Available
Airbus is an international reference in the aerospace sector. We design, manufacture and deliver industry-leading commercial aircraft, helicopters, military transports, satellites and launch vehicles, as well as providing data services, navigation, secure...

Benefits:
We promote an atmosphere that encourages personal and professional development. We offer competitive salaries, an excellent benefit package and a great working environment.

Supported Manufacturers:
Airbus

Supported Models:
A220, A320, A330, A350 WXB, A380
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Jakarta, International, International
Type
Permanent
Company Details
Airbus
1855 Innovation Blvd.
Wichita, Kansas 67208-2522 USA
www.airbus.com/
1719 Open Jobs Available
Airbus is an international reference in the aerospace sector. We design, manufacture and deliver industry-leading commercial aircraft, helicopters, military transports, satellites and launch vehicles, as well as providing data services, navigation, secure...

Benefits:
We promote an atmosphere that encourages personal and professional development. We offer competitive salaries, an excellent benefit package and a great working environment.

Supported Manufacturers:
Airbus

Supported Models:
A220, A320, A330, A350 WXB, A380

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