Job Description:

Qualification & Experience: 

• Engineering graduate with 1 to 3 years of experience in engineering software applications (Design, development, infrastructure setup, support etc). 

• Working experience with Typescript, Javascript, HTML, SCSS / CSS and Angular framework

• Working experience in building APIs on NodeJS 

• Experience on AWS Would be prefered.

• Proven track record of building and maintaining applications at scale for end to end implementation. 

• Good knowledge with logging tools such as Splunk (preferred), Kibana or similar

• Have good understanding of developer support devops tools like Git, Jenkins and can setup CI/CD 

• Working knowledge of Cloud technology, Kubernetes, Lambda, SQS/SNS or equivalent

• Ability to arbitrate priority on tasks and topic (Important VS Urgent); 

• Good exposure on the service management role (ITIL 4 ): Incident Management, Problem Management, Knowledge Management, Adaptive Maintenance, Crisis Management, SLR/OLA/SLA key concept & how to define and make use of them in the frame of the service and stakeholder management; 

• Ability to frame, redesign and adapt support models, knowledge on Service Now can be a plus;

• Proven interpersonal skills

• Having a product oriented vision and skill set merging the constraints and levels of both the project and the operations in an Agile mindset is clearly needed.

Responsibilities 

• Understand business processes and technical architecture 

• Working on end to end application development and maintenance 

• Design the architecture of highly available, scalable, maintainable, monitored applications (frontend & backend) for upcoming business needs 

• Ability to work collaboratively with other developers and business representative to define the best solution in an multidisciplinary and multi country setup 

• Drive technical discussions and explain chosen options and strategies 

• Perform incident management with deep root cause analysis and apply associated fix

• Excellent communication skills as required to engage customers on requirements and delivery

• Work in Agile Scrum and/or Kanban project implementation 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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