Date Posted:2024-12-09Country:ChinaLocation:308 - 309, First Shanghai Center, No.39 Liang Ma Qiao Road, Chaoyang District, Beijing, ChinaPosition Role Type:Unspecified Maintains effective communications with customers and field team members to better understand support requirements. Contacts custo
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Senior Associate, Field Service
Job Description:

Date Posted:

2024-12-09

Country:

China

Location:

308 - 309, First Shanghai Center, No.39 Liang Ma Qiao Road, Chaoyang District, Beijing, China

Position Role Type:

Unspecified

 Maintains effective communications with customers and field team members to better understand support requirements.
 Contacts customers frequently requiring a high degree of tact and courtesy to maintain and build good rapport.
 Develops diverse product knowledge and may perform diagnostic procedures.
 Analyzes and interprets test information to resolve design/system related problems.

 Performs a variety of duties, including but not limited to servicing, operating, maintaining, repairing and removing equipment.
 Conducts technical analysis of product implementations, modifications and enhancements to products in accordance with specific customer specifications.
 Manages technical products, services, logistics and provisioning, quantity surveying, and configurations to assigned customers.
 Troubleshoots technical problems and issues and recommends actions to company or customer representatives.
 Assesses product needs in accordance with customer specifications.
 Acts as local on-site UTC representative to the customers organization.
 Manages statement of work to meet customer and contract requirements.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, disability, protected veteran status or any other characteristic protected by law.

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Company Details
Collins Aerospace
777 S. Flagler Drive
Suite 1800
West Palm Beach, Florida 33401 USA
www.collinsaerospace.com/
681 Open Jobs Available
Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018, by bringing together UTC Aerospace Systems and Rockwell...

Benefits:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Company-paid winter holiday shutdown for most locations
Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)
An Incentive Pay Plan based upon company performance
Tuition reimbursement

And more
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Beijing, Beijing, China
Type
Permanent
Company Details
Collins Aerospace
777 S. Flagler Drive
Suite 1800
West Palm Beach, Florida 33401 USA
www.collinsaerospace.com/
681 Open Jobs Available
Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018, by bringing together UTC Aerospace Systems and Rockwell...

Benefits:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Company-paid winter holiday shutdown for most locations
Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)
An Incentive Pay Plan based upon company performance
Tuition reimbursement

And more

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