Uniteds Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our Shared Purpose: "Connecting people. Uniting the world." drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation.

With multiple employee-run "Business Resource Group" communities and world-class benefits like health insurance, parental leave, and space available travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world.

Job overview and responsibilities

Uniteds Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
This is a hands-on technical leadership role focused on designing, developing, and maintaining highly scalable cloud-based applications using cutting-edge technology that integrate with various products across the organization. The role will emphasize solutions architecture, Agile development, and driving organizational change. The role will be responsible and accountable for day-to-day direct supervision and direction of a team of engineering professionals within Digital technology IT organization including budget and planning, performance evaluation, compensation, hiring, etc. This role also includes mentoring team members and driving collaboration with stakeholders across the business.

• Lead the design, development, and maintenance of cloud and on-premise applications, ensuring timely delivery of projects within budget and quality metrics. Manage vendor development teams across projects and core .
• Collaborate with business and technical stakeholders to define requirements, success criteria and aligning solutions with both functional and technical needs following architecture best practices.
• Provide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning review.
  Identify technical obstacles early and work closely with the team to find creative solutions. Responsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutions.
• Ensure best practices for Agile methodologies are implemented, and continuous improvements are made, as needed. Ensure adherence to code scanning and other security protocols are adhered to during development and release.
• Empower, coach, and develop team members. Promote a culture of learning. Establish team and individual’s goals including performance reviews and career and performance plans. Perform short and long-term resources (internal and external) planning to ensure the proper number of resources and right skills are available to meet project goals and schedules. Assess and recommend improvements to the organization structure, roles, and responsibilities

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.