How youll help us Keep Climbing (overview & key responsibilities) Delta IT is on a journey to becoming the best IT organization in the airline industry, a journey of transformation. We are changing the way we do business from top to bottom as we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision. Perform all necessary system administration tasks, design new infrastructures on a variety of middleware infrastructure (including AWS, IBM MQ, Tibco EMS, Tibco BE, Tibco BW, and AMS – Lightstreamer), and mentor others to obtain maximum results and efficiencies for the company’s Middleware team. Design, build, and support the middleware infrastructures that make up the company middleware environment, including all messaging infrastructures. Oversee the mission-critical infrastructure of the company’s internal clients and deliver a responsive and exceptional support service for client events and requests. Use a best-in-class middleware management platform, work on client projects, provide solution deliveries to clients on complex environments and infrastructure, and support our day-to-day business-as-usual support activities from our clients. Address requests and incidents logged into the middleware ticketing system and work with clients on middleware issues, requests, and projects. Work proactively and review high-level problem management, as well as work to reduce client issues by identifying automation with better solutions. Build strong client relationships by becoming a point of contact and a subject matter expert for clients. Work with internal departments to mitigate client concerns and support company projects.
Benefits and Perks to Help You Keep Climbing WHY YOU’LL LOVE DELTA!Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with generous company contributions up to 9 Paid time off including vacation, holidays, paid personal time, maternity and parental leaveComprehensive health benefits including medical, dental, vision, short/long term disability and life benefitsFamily care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stagesHolistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Domestic and International space-available flight privileges for employees and eligible family membersCareer development programs to achieve your long-term career goals World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprintBusiness Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategiesRecognition rewards and awards through the platform Unstoppable TogetherAccess to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications) Master’s degree in Computer Science, Computer Engineering, Aeronautical Engineering, or related field, and ten years of experience in a variety of middleware environments OR Bachelor’s degree in Computer Science, Computer Engineering, Aeronautical Engineering, or related field, and twelve years of experience in a variety of middleware environments.Expert knowledge and hands on experience in Tibco BusinessWorks and BusinessEvents developement and administrationExpert knowledge and hands on experience in AMS – Light streamer administrationExpert knowledge and hands on experience in Tibco EMS administrationKnowledge on AWS Cloud administration and Cloud Formation templatesExpertise in working with Windows and LINUX serversConsistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States.