We’re all about the craft.
KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia’s beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to over 1,000 strong, highly skilled workforce. Our passion for our craft fuels every project we touch.
JOB OVERVIEW
The Hangar Support Supervisor reports to the Hangar Operations Manager and is responsible for providing the Hangar Operations Manager, the Project Supervisors and the Shift Leads with tooling, materials and equipment support.
The Hangar Support Supervisor directs and supports the Hangar Support staff to ensure the hangar is equipped, organized and ready to receive/execute aircraft visits. The Hangar Support Supervisor is responsible for delivering the highest level of Customer Service to both external and internal customers.
Coordination
- Responsible for providing the Hangar Operations team with tooling, materials, equipment and administrative support
- Plan, manage, and control materials, tools, and customer supplied material
- Ensure documentation and reports are generated, completed, and distributed within appropriate timelines
- Liaise with customer representative regarding status of parts on order
- Identify investigates and applies corrective actions to problematic issues with production processes and business systems
- Liaise with customer representatives regarding status unserviceable material
- Work with supply chain to help create and update KF policies, procedures and manuals
Leadership
- Create and promote a healthy, friendly and positive teamwork environment for all staff
- Ensure fair and equitable practices with regards to hiring, promoting and disciplinary decisions
- Ensure employee performance expectations are communicated and reviews carried out
- Direct and support the hangar support staff to ensure the hangar is equipped, organized and ready to receive/execute aircraft project visits
- Ensure the highest level of customer service to both external and internal customers
- Create and maintains staff schedules & tasks
- Participate in selection process for new hangar support staff
- Provide and delegate on-the-job training
- Direct supervision of hangar support staff
Compliance
- Ensure inventory checks are completed both pre-project and post-project
- Ensure parts are issued accurately against the work orders
- Ensure compliance with established KF Aerospace policies, procedures, and processes
- Ensure departure checklist is completed
- Ensure proper management of technical documentation and maintenance controls
- Ensure proper housekeeping
- Review and approve timesheets
- Ensure all mandatory training requirements are being met
- Ensure staff and customers operate within contract limits
- Ensure adherence to security requirements in support of Inventory Controls
Works closely with:
- Hangar Support Supervisors
- Hangar Planner
- Project Supervisors
- Shift Leads
- Warehouse Operations Group
- Procurement & Inventory Group
REQUIREMENTS
- Proven leadership skills
- Strong communication and interpersonal skills
- Strong organizational skills
- Ability to take charge and make decisions
- Leads by example in providing the highest level of Customer Service
- In depth knowledge of KF Aerospace Supply Chain processes & procedures
- Strong knowledge of applicable general KF Aerospace processes and procedures
- Strong Knowledge of applicable aircraft technical documentation
- Ability to solve complex problems with respect to parts, tools & equipment
- Ability to solve complex problems in M3 and other ERP Systems
- Basic understanding of KF Aerospace records and documentation
BENEFITS
- Medical and Dental Coverage
- Health and Personal Spending Accounts
- Pension Plan Matching
- Disability, Critical Illness, and Life Insurance
- Employee & Family Assistance Program
- Personal time off
- Medical Leave
- Profit Sharing
HOW TO APPLY
Be a part of our craft. Apply for the Hangar Support Supervisor position at kfaero.ca/careers today!
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