• High School Diploma or General Education Development (GED) Diploma.
• One (1) year of relevant employee relations or HR experience, preferably focused on Employee Relations (ER) investigations, employment legal, performance management, and/or Human Resources Business Partner (HRBP) experiences.
• Experience in supporting employee investigations within HR or Employee Relations.
• Experience with using Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Knowledge of HR technologies, including Human Resources Information Systems (HRIS) or Case Management Tool.
• Ability to work independently and utilize resources to problem solve a variety of complex, highly sensitive people issues.
• Ability to prioritize work in fast paced environment.
• Ability to handle confidential information with professionalism and diplomacy.

• Excellent problem solving skills and ability to think strategically and creatively when resolving issues and concerns.

• Excellent verbal and non-verbal communication skills.
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge.
• Available for overnight travel (up to 50%).
• Must be in possession of valid travel documents with the ability to travel in and out of the United States.

• Must pass a pre-employment drug test.

• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required. This position is not eligible for visa sponsorship.

Preferred Experience and Qualifications

• Bachelor’s Degree.
• Three (3) years of relevant employee relations or HR experience, preferably focused on ER investigations, employment legal, performance management, and/or HRBP experiences.
• Two (2) or more years of Human Resources investigation experience.
• Professional Certification, including SHRM-SCP, or Human Resources Certification.
• Demonstrated ability to work effectively independently and within a team environment.
• Experience acting as a trusted advisor to leaders, peers, and employees with a consultative approach.

Crewmember Expectations:

• Regular attendance and punctuality 
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun 
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $50,000.00 and $89,600.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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