Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
The work of an Airline Accounts Manager includes effectively managing multiple airlines, including but not limited to properly ensuring that our assets (defined as our customers, aircraft, staff, ground support equipment, and facilities) are maintained to the highest standard. Develop and cultivate strong relations and retention with the airport authority and be an active member of the airport community. Ensure the account operates according to contract and service level agreements and coordinate interactions at all levels internally and externally. Provide hands-on supervision of the staff and delegate workload. Oversee GSE assets, monitor preventative maintenance and repairs, and ensure long-term analysis of manpower and GSE needs. Create a succession plan to identify and effectively develop and train potential leaders. Manage attendance records and ensure appropriate coverage while controlling the budget for labor costs and allocation. Maintain and control all required aspects of the operation under the corporate security program and TSA legislation. Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times. Read, understand, and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge. Ensures they administer practices fairly and equitably, where all employees, customers, vendors, and other third parties are treated with respect. Ensure the companys image is represented with the highest integrity.
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.