Job Title: Service Coordinator (Ground Support Equipment)Job Description
Our client supports the commercial and corporate aviation industries through the repair and restoration of Ground Support Equipment used on airport property. The objective of the Service Coordinator is to serve as the primary traffic controller, ensuring a steady flow of Return to Service equipment by utilizing processes such as contract review, quoting, sourcing, and scheduling. As the first point of contact with customers, the Service Coordinator is expected to represent the company professionally.
Responsibilities
- Review service requests, research customer accounts, and respond in a timely fashion.
- Review technical drawings and manuals, gaining knowledge on models and revision history.
- Perform thorough evaluations of equipment as it arrives.
- Travel into the field to perform on-site evaluations.
- Provide accurate estimates for customers and forecast additional contingencies that may arise.
- Inform customers of lead time based on the current production schedule.
- Grow the Approved Vendor List to strengthen the purchasing pipeline.
- Procure necessary parts for scheduled services and manage the queue of parts due for arrival.
- Order stock level inventory at strategic intervals.
- Balance immediate needs while communicating the schedule to customers.
Essential Skills- 3 years of automotive hydraulic and/or mechanical experience.
- Proper writing skills accompanied by professional speech and presentation.
- Organization and diligent time management skills.
- Ability to meet deadlines, create workflows, and manage a list of reminders.
- Ability to prioritize ones own workload as well as others.
- Excellent critical thinking and problem-solving skills.
Additional Skills & Qualifications- Diesel
- Mechanical
- Repair
- Hydraulics
- Hand tools
- Dispatch
- Purchase order
- Data entry
- Administrative support
- Quoting
- Scheduling coordination
- Microsoft Office
- Logistics
- Administration
Why Work Here?We offer a Tier 1 standard of excellence in a very neat and tidy industry. Exceptional resource support including tools, supplies, and equipment. Transparent exposure to business development and growth. We maintain an open-door policy, offering teaching and coaching to all employees. We provide competitive pay rates based on skill, a clean modern work environment, paid vacation time after 90 days, and medical benefits and a retirement plan after 90 days.
Work Environment
Standard business working hours - 8 hour days / 5 days per week. Clean, modern work environment.
Job Type & Location
This is 100 on-site position based out of Lakeland, Florida.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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