Job Summary
As a Mobile Service Technician you will operate from a fixed off-site region and travel to customers aircraft to perform aircraft maintenance along with a variety of diagnostic and mechanical duties as assigned.
All work will be performed and documented in compliance with / reference too the appropriate technical data including manuals, standard operating procedures and regulations as required. Working conditions include considerable travel and extended assignments within region and frequent face to face contact with customers.
Will be responsible to assist with overseeing the maintenance of the mobile service vehicle ensuring the vehicle is properly maintained and roadworthy at all times.
Duties and Responsibilities/Essential Functions
- Adhere to Cirrus Aircraft Standard Operating Procedures
- Comply with environmental health / safety policies and procedures
- Maintain the highest levels of professionalism in conduct and appearance while representing Cirrus Aircraft.
- Observe & maintain all requirements & criteria set forth by the Cirrus Part 145 Repair Station Manual.
- Read and understand maintenance manuals and other technical documents and identify repair procedure
- Perform mission critical repairs, troubleshooting & return to service work on AOG aircraft in the field IAW FAA regulations & all applicable technical data
- Review and research aircraft records
- Evaluate & interpret aircraft data
- Diagnose mechanical / electrical systems
- Utilize proper diagnostic / test equipment
- Inspect replacement aircraft parts for defects
- Replace defective parts using approved tooling
- Assemble aircraft components & perform required measurement and testing / adjustments
- Install / load system software and databases
- Inspect complete work for compliance and performance standards
- Provide support in the execution of ongoing administration duties supporting our Customers in the field (i.e: parts stock, invoicing, warranty claim submittal, shipping parts cores to HQ, etc)
- Perform monthly audits of the location and mobile service unit as applicable
- Assist in ensuring the mobile service vehicle is maintained in a safe operating condition
- Maintain personal “travel ready” status to ensure timely call out response
- Maintain ability to assist as Factory Service Center and Tech Support resources as assigned
Qualifications
To perform this job successfully, an individual must meet the qualification requirements & be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
| Standard/Level III | Journeyman/Level IV | Craftsman/Level V |
Education Requirement(s) | · Minimum High School education or equivalent required · Complete 100 Cirrus CBT Training · Complete 70 Cirrus & Supplier Training · 50 proficiency on core task list SR & SF · FAAST Bronze of better | · Minimum High School education or equivalent required · Standard requirements + · Complete 80 Cirrus & Supplier Training including Powerplant both platforms · 70 proficiency on core task list SR & SF | · Minimum High School education or equivalent required · Journeyman requirements + · 100 Cirrus & Supplier including Powerplant both platforms · 90 proficiency on core task lists SR & SF |
Experience Requirement(s) | · Minimum 4 yrs aircraft maintenance experience · Minimum 2 yrs experience on turbine aircraft or Minimum 3 yr of Cirrus model experience | · Minimum 4 yrs aircraft maintenance experience · Minimum 3 yrs experience on turbine aircraft or Minimum 4 yr of Cirrus model experience | · Minimum 5 yrs aircraft maintenance experience · Minimum 3 yrs experience on turbine aircraft or Minimum 5 yr of Cirrus model experience |
Certification Requirement(s) | · FAA Airframe and Powerplant Certificate | · FAA Airframe and Powerplant Certificate · Cirrus Inspection Authorization | · FAA Airframe and Powerplant Certificate · Cirrus Inspection Authorization · AET Certification · I/A Certification |
License Requirement(s) | · Valid State Drivers License · Ability to obtain an Airport Security Badge | · Valid State Drivers License · Ability to obtain an Airport Security Badge | · Valid State Drivers License · Ability to obtain an Airport Security Badge |
Other Specific Requirements | · Continued education in aircraft maintenance technology or equivalent preferred | · Mentor Cirrus Technicians · Continued education in aircraft maintenance technology or equivalent preferred | · Mentor Cirrus Technicians · SME specialty – Avionics / Powerplant · Continued education in aircraft maintenance technology or equivalent preferred |
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Customer Focus: Builds strong Customer relationships and delivers Customer-centric solutions.
- Ensures Accountability: Holds self and others accountable to meet commitments.
- Builds Networks: Effectively builds formal and informal relationship networks inside and outside the organization.
- Instills Trust: Gains the confidence and trust of others through honesty, integrity and authenticity.
- Ensure Exceptional Customer Service: Energizes the Cirrus Services Essentials
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet®, the worlds first single-engine Personal Jet™, and the recipient of the Robert J. Collier Trophy. Founded in 1984, the company has redefined aviation performance, comfort and safety with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed 16 million hours, and 250 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. The company has seven locations in the United States, including Benton Harbor, Michigan; Duluth, Minnesota; Grand Forks, North Dakota; Greater Dallas, Texas; Greater Phoenix, Arizona; and Greater Orlando, Florida and Knoxville, Tennessee. Learn more at cirrusaircraft.com.
Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilots license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate. We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
