Why join us? Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the worlds most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters
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Field Service Representative - Columbus, Ohio
Job Description:

Why join us?



 



Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the worlds most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric business that fosters passion, diversity and authenticity. 



Prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms. 



Bombardier’s Benefits Program         

 



With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 





  • Insurance plans




    • Dental, medical, life insurance, disability, and more 






  • Competitive base salary 


  • Retirement savings plan 


  • Employee Assistance Program 


What are your contributions to the team?


  • Provide on-site guidance to our customers and facilitate the integration of Bombardier Business aircraft into the customers operation in a safe, efficient and economic manner.


  • Provide information and informal training on technical, operational, and logistical matters related to the aircrafts operation and maintenance to the customer.


  • Set priorities and effectively escalate technical and/or aircraft operational concerns within the Customers organization and Bombardier.


  • Update Bombardier’s management of customers key aircraft operational and maintenance concerns / issues.


  • Identify areas of the customer’s operation or procedures suitable for improvement as related to the operation of Bombardier Business aircraft.


  • Influence customers to take action(s) recommended by Bombardier to improve performance / satisfaction with our products.


  • Interface with the customers organization at all levels. Be required to work with the Operator to help comply with local regulatory authorities.


  • Provide reports in accordance with established requirements and schedule.


  • Be required to lead and/or support Business Aircraft field teams as they carry out modification retrofits, product improvement installations, and damage repairs at the customers facility or service centers.


  • Understand and be able to effectively utilize Bombardiers internal (customer support / in-service related) processes.


  • Build effective working partnerships across functional departments and key influencers within Bombardier to enhance the customer experience.


  • Identify and escalate operator’s fleet repetitive issue with Bombardier Technical Services for consideration in product improvements.


  • Be willing to travel to Service Facilities in order to oversee progress of any extensive troubleshooting or upon operator request.


  • Share AW, SBs, and any other relevant documentation published by Bombardier with operator to highlight operational improvements as well as clarify their intent. 


  • Partake in customer meetings for fleet reliability reviews and other fleet operations reviews, as technical advisor.


     


How to thrive in this role?


  • You have a minimum of 5 years of aviation experience in the maintenance, modification and repair of jet aircraft.


  • You are an EASA or FAA licensed Airframe & Powerplant mechanic, preferred.


  • You have at least 2 years of experience with Bombardier products (Challenger 350, Challenger 650).


  • You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications.


  • You have interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies.


  • You must be available to travel occasionally, expected less than 10, in and outside the United States.


Now that you can see yourself in this role, apply and join the Bombardier family! 



 



Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws. 



 



Job Field Service Representative - Columbus, Ohio 



Organization Bombardier Aerospace Corp



Employee Status Regular



Requisition  4249  Field Service Representative - Columbus, Ohio 


Company Details
Bombardier Aviation
One Learjet Way
Wichita, Kansas 67209 USA
www.bombardier.com
406 Open Jobs Available
Join our growing Business Aircraft Service Center Team!

Bombardier Business Aircraft’s award-winning Service Center Network is currently recruiting for over 200 positions in the United States and in the United Kingdom, including Technicians, Customer...

Benefits:
Bombardier offers competitive salary and benefits including 401k.

Supported Manufacturers:
Bombardier

Supported Models:
Learjet, Challenger and Global
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Richardson, Texas, United States
Type
Permanent
Company Details
Bombardier Aviation
One Learjet Way
Wichita, Kansas 67209 USA
www.bombardier.com
406 Open Jobs Available
Join our growing Business Aircraft Service Center Team!

Bombardier Business Aircraft’s award-winning Service Center Network is currently recruiting for over 200 positions in the United States and in the United Kingdom, including Technicians, Customer...

Benefits:
Bombardier offers competitive salary and benefits including 401k.

Supported Manufacturers:
Bombardier

Supported Models:
Learjet, Challenger and Global

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