We have a wide variety of career opportunities around the world — come find yours.

Network Operations Control

The Network Operations department helps us run a safe, reliable airline, and includes careers in aircraft routing and dispatching, crew scheduling, air traffic control and more.

Job overview and responsibilities

The Multimedia Designer will be responsible for developing and maintaining interactive content that is embedded within technical documentation to enhance comprehension and communication within Network Operations. Multimedia Designer duties include, but are not limited to the design, development, documentation, configuration management, project management, and production of graphics, audio, and video used in Network Ops technical documentation. Multimedia Designers may specialize in audio, visual, or graphic design, but may be assigned to perform other technical documentation duties within the classification if properly trained. Multimedia Designers also participate in the research and evaluation of new technology used in technical content delivery as requested. The Multimedia Designer is also responsible for working with subject matter experts within the Network Operations as well as other company divisions. The multimedia content developed must adhere to all compliance with regulatory requirements.

• Create and maintain computer based multimedia, such as (but not limited to) video, audio or graphics, for use as embedded content within structured XML-based technical documentation system and other internal communications.
• Produce and maintain multimedia scripts based on reasearch, communication, documentation, and understanding of the technical material.
• Author technical documentation in the structured content management system or other designated format and maintains documentation in accordance to all records retention policies and United standards.
• Performs audits of Network Operations multimedia to ensure compliance with FAA regulations and United policies. Coordinate with other operating divisions to ensure policy and procedure congruence.
• Assist in the development and testing of new multimedia software and processes used for technical documentation.
• Maintain archives of approvals and published multimedia revisions.

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.