This position supports the product services group for the logistics center. This group provides both first and second level engineering support for our customers, who include the Federal Aviation Administration National Air Space, US Forest Service, and the Department of Homeland Security Customs and Border Protection.
Duties
Uses professional Computer Engineering principles in design work: field Inspections: reviewing contractors work; collecting and analyzing data; performing trend analysis; engineering testing; writing technical/management reports; root cause analysis; and recommending improvements to the design or operation of systems, equipment or processes as it relates to FAA Logistics Center (FAALC), Federal Aviation Administration (FAA) and Customs and Border Protection (CBP) projects. Prepares periodic written reports for FAALC management. Plans and accomplishes highly complex and challenging projects/programs and other work activities under the minimal direction of a manager, project/program manager, team leader, or more experienced engineer.
May act as a principal technical specialist or as a project/program manager or team leader for large work activities. Applies comprehensive experience and knowledge of engineering principles, theories, and concepts to existing or proposed projects to satisfy customer needs/requirements. Will use experience and advanced knowledge of engineering principles, theories and concepts to develop plans and techniques to improve programs and policies including reverse engineering projects. Must interact with other disciplines to develop, integrate and implement solutions to diverse, complex problems.
Provides engineering support of large projects and monitors resources to accomplish complex engineering tasks which may involve supporting several projects simultaneously. Works closely with other Product Group and team managers to implement FAALC business goals, engineering requirements, policies and procedures that are required to support CBP systems and subsystems. Support includes identifying customer requirements and decision-making processes. Guidelines include organization policies, precedents, requirements, orders, short and long-term planning documents; professional, scientific, technical and academic texts, publications, manuals, work instructions, and presentations; local, state and federal laws and regulations; contract and contractor proposals.
Broad policies and objectives provide general guidance for addressing issues but allow considerable discretion to develop new and innovative approaches. Draws on experience to solve unusual problems and may create new solutions and policy interpretations as the situation requires. Provides policy guidance and instruction to others, both internally and externally.
Contacts are internal and external to the organizational unit but will include contacts with customers, contractors, and external organizations. Contacts are typically intended to share information, provide data, and/or written analysis, or to discuss the status of assignment. Contacts are made to resolve operational performance deficiencies; to recommend operational and system requirements; to explain or defend issues; to participate in interdisciplinary teams; to obtain or provide Information; to provide technical and professional guidance.
Work is reviewed periodically, typically at major milestones and at completion, for technical compliance and alignment with the requirements of the project or other work activity.
Work activities typically support and may be vital to the success of projects or activities of one or more organizational units, subdivisions, and LOB/SOs. In some areas, the work may affect the safety and security of customers.
This position requires involvement with and access to classified materials involving Customs & Border Protection Law Enforcement systems, projects, programs, files, drawings and data. The applicant will be required to successfully complete a high-risk security level clearance (i.e. Background Investigation).