Serves as an Electronics Technician within the NASEO Telecomm Services Group, Telecomm Operations Services Team.
Duties
Performs work of broad scope and complexity providing the highest organizational level technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. Serves as a principal specialist or team leader for major projects and/or program areas. Resolves unique technical problems often without managerial intervention, providing coordination and suggesting solutions.
Provides broad automated systems and networking responsibilities to air traffic customers over a large geographic area. The work performed at this level requires technical expertise on complex systems and/or emerging technology, systems interrelationships and management of the NAS. Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues.
Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products.
Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI)/Joint Acceptance Inspection (JAI), and timely restoration of equipment, systems or services within the NAS. Monitors other employees time as a project or team leader. Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors and other organizations as needed.
Position may be the second level support for NAS systems, SMO, or regional offices providing broad program expertise. Contacts are both internal and external to the FAA. Represents the organization as a primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems.
Contacts are to provide technical guidance and direction for multiple systems, advice for interpretations of orders, certification examiner,
or serves as the Contractors Office Technical Representative (COTR)/Technical Office Representative (TOR) on major projects or programs. Meets and consults with representatives of external organizations such as the DoD, airport management, contractors, utility companies, and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs.
Recognized for a high level of technical expertise on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Responsibilities include the integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery. Demonstrates the ability to interpret, select and apply principles and practices related to the knowledge of scientific and engineering fields.
Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of back-up systems, recommending reconfiguration to minimize service interruptions to ensure the safe and efficient operation of the NAS. May have the responsibility to upward report the status of critical events. Established policies and procedures furnish guidance for most assignments, but considerable discretion is allowed to select the most appropriate approach or to develop new solutions. Focuses on overall NAS systems performance and causes of system degradation.
