Responsible for the development, continuous improvement, and delivery of new corporate aircraft.

Inspection and support:

• Review and perform conformity inspections on the aircrafts in completions to meet the engineering specification and contractual requirements; Distribute reports for tracking discrepancies and corrective actions;
• Assist backshop in improving quality based on recurring discrepancies;
• Support the Quality Assurance department in setting criteria for new vendors and products based on customer expectations;
• Participate and provide feedback in engineering meetings:
• Conduct digital Mock Up review and Internal Specification Review;
• Lead customer meetings focused on engineering review;
• Anticipate and raise any delivery preparation concerns and share customer feedback from previous experiences;

Review commercial contracts:

• Review commercial contract and ensure specifications are met;
• Create delivery documents for aircraft and communicate with contracts team on potential issues;
• Quality assurance support for flight test:
• Quality assurance support during flight test (test passenger systems, and support flight crew in gathering data and performed functional test checklists);
• Activate avionics and documentation services for the customer in time for delivery;
• Report to headquarters and customer on aircraft flight test status and progress;

Customer Primary Point of Contact:

• Support the completions facility in customer experience improvement;
• Serve as customer primary point of contact during visits to the completion facility, delivery, inspections, and tours;
• Distribute progress reports on completion activities;
• Coordinate industrial priorities with production teams;
• Coordinate communication efforts with HQ, Contracts, Sales, and Customer Support;
• Assess project status versus the industrial master schedule and provide HQ feedback on milestones and possible delays;

Aircraft delivery:

• Manage all aspects of the delivery activities for the customer teams and completions center;
• Coordinate meetings and interactions with outside vendors;
• Participate in closing class and sign the contractual delivery documents;
• Negotiate squawk list with customer team;
• Distribute entry-into-service documents;

Post Delivery:

• Follow up with the customers technical team after delivery to determine the condition of the aircraft and their satisfaction with it, and to initiate any necessary corrective action;
• Assess recurring issues and communicate to the completions and engineering groups;
• Customer Experience;
• Create new template documents for improved communication;
• Support the completions facility in finding ways to improve the customer experience;
• Work with various department to improve process for increased efficiency and better customer interaction;
• Completions facility support;
• Participate in meetings to provide customer feedback to the facility;
• Assist production efforts in trouble shooting and resolving issues.

EDUCATION:

Bachelors Degree (or foreign equivalent of bachelors degree) in Mechanical Engineering or a closely related field

EXPERIENCE:

Five years of experience with the following:

• Aircraft delivery engineering
• Customer completions (business jet industry)
• Completions Specifications
• Drawings and Engineering Definition
• 3D processes using CATIA / PLM.

Experience may have been gained concurrently.

Occasional overnight travel is required internationally and nationally.

Salary: $118,893.00