Position Summary
The Sr. Analyst Business Continuity & Emergency Response reports to the Manager Business Continuity and Disaster Recovery and will provide support to the Business Continuity (BC) and Emergency Response (ER) Programs by coordinating and developing contingency planning efforts with JetBlue’s departments and BlueCities. The Sr. Analyst supports the maintenance, and testing of BC and ER plans, exercises, training, audits and reporting. The Sr. Analyst is expected to participate in and support Crisis Management Team activations, other crisis events and on-call rotation.
Essential Responsibilities
- Create new crisis plans, and oversee the maintenance of existing plans through collaboration with plan and checklist owners
- Supports development and maintenance of BC and ER systems, to include administration, configuration and training needs
- Develops exercise materials for BC and ER programs, to include presentation decks, exercise plans and after action reports; manages evaluations and corrective actions
- Provide onsite support and guidance to BlueCities to ensure response readiness; to include station start-ups, seasonal re-starts, business partner updates and airport exercises
- Conducts audits of crisis response spaces and equipment, reports findings and assists in corrective action tracking
- Coordinate with IT on disaster recovery exercises and the onboarding of new critical applications
- Prepare BC and ER data summary reports for senior leaders, BC Steering Committee and others as needed
- Supports crisis response activations, other crisis events; participates in on-call rotation and sends out alert notifications when needed
- Create, implement, and manage ad-hoc projects as needed
- Other duties as assigned
