The Aviation Technical Systems Specialist provides critical aviation related services at one of the En-Route Air Route Traffic Control Centers (ARTCC) or four offshore Oceanic sites. The Specialist serves as the automation expert, technical coordinator, team lead and advisor and works directly with National Airspace System (NAS) real-time air traffic control systems.
Duties
The Aviation Technical Systems Specialist is responsible for applying technical air traffic expertise and technical automation knowledge to resolve hardware and software problems, create and maintain adaptation databases and provide direct support to air traffic operations. The incumbent will apply experience and comprehensive technical knowledge of NAS equipment, procedures, and safety interventions, including their interrelatedness and functions, in order to design, develop, modify, and evaluate the NAS. Leads interdisciplinary technical teams which design, develop, modify or evaluate the NAS. Applies multidisciplinary and interdisciplinary scientific principles, qualitative methods, and modeling to study and analyze complex NAS systems and programs to provide advice and insight about the probable effects of alternative courses of action in the acquisition, management, and deployment of major aviation related systems or programs.
The Specialist serves as a principal technical specialist on a team member and is responsible for conducting research and analysis of all facets of the automation systems related to Air Traffic Control (ATC) activities within the facility. This position performs multiple, varying and complex assignments under the minimal direction of a manager, project manager, team leader, or more experienced technical specialist. Typical duties include (1) leading research to identify, analyze, and resolve complex operational automation discrepancies, (2) ensuring the adequacy of automation support based on an in-depth knowledge of air traffic control procedures and a general knowledge of facility traffic flows, (3) develops, maintains, tests, and modifies adaptation databases to ensure that maximum effectiveness is achieved and that data is processed in a precise and timely manner including safety critical system functions (e.g. MSAW/ CA), (4) coordinating with staff at local and other air traffic facilities regarding automation decisions and activities that affect operations.
The Specialist resolves all but unique technical problems that could cause an operational impact to current and future NAS systems, without the intervention of management or higher level technical specialist. Works continuously with second level engineering personnel and appropriate levels of management as a liaison and to provide guidance with respect to national system planning, configuration management, and technological considerations and adaptations that have a major impact on air traffic and the NAS systems.
The Specialist leads, and participates on, special project teams to evaluate the effectiveness of aviation and automation services. Plays a lead role in drafting, reviewing, and editing reports for final approval prior to external distribution. Provides verbal and written activity reports detailing the progress and status of assigned tasks and/or team projects to diverse levels of management. Initiates correspondence and documentation and related tasks in direct support of the air traffic operations. Provides technical assistance to operational personnel for the resolution of aviation system malfunctions. Applies experience and comprehensive technical knowledge, as well as an understanding of new technologies and methodologies, to solve complex problems and develop improved technical processes and/or systems. Considers the objectives of the major subdivision and Line of Business (LOB) when developing, integrating, and implementing solutions to diverse, complex problems. Assignments frequently require knowledge and experience working across functional and/or organizational lines.
Contacts are internal and external. The Specialist communicates with Technical Operations, Air Traffic, Military, Second Level Engineering, and with other Field Specialists across the CONUS to monitor second level engineering support activities and software and adaptation requirements.