• Bachelor’s degree in an analytic field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• One (1) year of applied experience with analytics and databases
• Able to demonstrate analytical skills through the completion of a work sample during the hiring process 
• Strong proficiency with Excel and other data analysis tools

• Exceptional attention to detail and ability to effectively manage multiple projects

• Experience with process documentation and process improvement implementation

• Excellent customer service and interpersonal skills
• Available for overnight travel (10%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Experience with building and maintaining databases especially using SQL
• Staffing/Planning/Scheduling work experience – especially using MINT Training Management Software
• Experience in the airline industry, with strong knowledge of software systems such as Sabre and FLICA as well as knowledge of Federal Aviation Regulations for commercial air carriers

Crewmember Expectations

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.  

Equipment

• Computer and other office equipment

Work Environment

• Traditional office environment

Physical Effort  

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)